Terms of Service

CoralLedger Comply · Version 1.0 (Beta) · Effective date: 16 July 2026

These terms are an agreement between you and Carib Digital Labs Ltd., a Bahamian company ("we", "us"), for the use of CoralLedger Comply (the "Service"). By creating an account, ticking the acceptance box at registration, or using the Service, you accept these terms. If you accept on behalf of a business or firm, you confirm you have authority to bind it, and "you" includes that business or firm.

1. What the Service is, and what it is not

CoralLedger Comply keeps VAT records and prepares filing-ready VAT returns and supporting documents for businesses operating under The Bahamas Value Added Tax Act, 2014, as amended.

The Service never files anything with the Department of Inland Revenue. You, or the practitioner acting for you, review, approve, and lodge every return. The Service prepares the artifact; the human files it, and responsibility for what is filed stays with the person who files it.

Categorization and validation outputs are suggestions and checks, not determinations. The categorization engine is deterministic and rule-based, its suggestions require your confirmation, and the accuracy of every output depends on the accuracy and completeness of the records you provide.

The Service is not tax, legal, or accounting advice, and we are not your accountant, your attorney, or the Comptroller. Professional judgment, including how supplies are classified, how input VAT is attributed, and what is claimed, remains yours or your practitioner's. We do not warrant that the Department of Inland Revenue will accept any return, and no output of the Service is a representation about your compliance status.

Where a practitioner records a professional attestation in the Service, that attestation is the practitioner's own declaration. During beta, the Service records practitioner licence details as self-declared and does not verify them against the BICA registry.

2. Your account and responsibilities

You agree to: provide accurate registration information and keep it current; keep credentials confidential and not share accounts; ensure the people you authorize in your workspace are entitled to act for the businesses they act on; and enter records honestly. Actions taken in your workspace are recorded in a permanent, tamper-evident audit trail; that permanence is part of the Service, and audit-trail entries are not edited or deleted on request.

3. Acceptable use

You may not: use the Service to prepare records or returns you know to be false or misleading; make a false attestation or misrepresent an identity, licence, or authority; attempt to gain unauthorized access, probe, or disrupt the Service; misuse the Service to infringe others' rights or break the law; or resell access without our written agreement. We may suspend access that we reasonably believe threatens the Service, other customers, or the integrity of records, and we will tell you why unless the law prevents it.

4. Beta status

The Service is in open beta. Features may change, be added, or be withdrawn, and availability is not guaranteed. There is no charge during the open beta. Billing begins only when the open beta concludes, at the pricing published at the time and communicated to you in advance; founding-member pricing applies per the published offer.

5. Subscriptions and billing (from the end of open beta)

Fees, plans, and billing frequency are as published on our pricing page or agreed in an order. Subscriptions renew at the end of each term unless cancelled before renewal. Fees are stated exclusive of taxes; where Bahamian VAT applies to our fees, it will be added and shown. If fees go unpaid after notice, we may suspend the Service until they are paid.

6. Your data

Your records belong to you. You grant us the rights needed to host, process, back up, and display them in order to provide the Service, secure it, and meet our legal obligations, and for no other purpose. Our handling of personal information is described in the Privacy Policy, which is part of these terms. We do not use your records to train artificial-intelligence models, and we do not sell them.

7. Availability, support, and changes

During beta the Service is provided without an uptime commitment. We may perform maintenance, and we will aim to schedule disruptive maintenance outside Bahamian business hours. Support is by email at support@digitalcarib.com.

8. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the extent Bahamian law allows. Without limiting section 1: we do not warrant that use of the Service ensures compliance with any law, that returns will be accepted by any authority, or that outputs are error-free where the underlying records are not.

9. Liability

To the extent permitted by Bahamian law: we are not liable for indirect, incidental, special, or consequential loss, loss of profits, or loss of data caused by your failure to export records you were able to export; and our total liability for all claims in any 12-month period is capped at the fees you paid us in that period, or, while the Service is free during open beta, at BSD 100. Nothing in these terms excludes liability that cannot be excluded under Bahamian law.

You are responsible for the accuracy of the records you enter, the returns you or your practitioner approve and lodge, and the payment of your taxes. Penalties, interest, or assessments arising from your filings are between you and the Department of Inland Revenue.

10. Term, termination, and your records

You may close your account at any time. We may terminate for material breach that goes uncured after notice, or on reasonable notice if we discontinue the Service. On closure or termination you have 60 days to export your records using the Service's export features; after that window, records are deleted or retained per the retention periods in the Privacy Policy, including the seven-year retention of compliance records. Sections that by their nature survive (including 6, 8, 9, 11, and 12) survive termination.

11. Intellectual property

The Service, its software, and its content (excluding your records) are ours or our licensors'. We grant you a limited, non-exclusive, non-transferable right to use the Service under these terms. If you send us feedback, we may use it without obligation.

12. Governing law

These terms are governed by the laws of the Commonwealth of The Bahamas, and the courts of The Bahamas have exclusive jurisdiction over disputes arising from them.

13. Changes to these terms

These terms are versioned. We will give notice of material changes inside the Service or by email before they take effect, and material changes require your renewed acceptance. The version number and effective date at the top of this page will always reflect what you are agreeing to.

14. Contact

Carib Digital Labs Ltd. Support: support@digitalcarib.com · Privacy: privacy@digitalcarib.com